Email communications
Allow your tenants to file their repair requests online. Reply to request more information or arrange a visit. Notify your tenant that their request is being processed. Know at all times the real cost of incidents, resolution times and benefits obtained.
· Email tranking of all emails.
· Know the status of each email and whether it has been opened. ·
· Customized email templates
· Control panel for mass sending of communications via email
· Sending communications between the parties
· Automatic future communications
Communications
Control the sending of communications to landlords and tenants
· Assign incidents to suppliers and have control over time
· Management of keys and accesses with suppliers
· Control with SLAs and SLA notices
· Control of invoices to suppliers and payments
· Tenant portal for creating incidents
· Automation of recurring communications (rental receipts , invoices, ...)
· Mass sending of communications
· SMS communications
Alerts and warnings
Control all tasks thanks to its link with incident management.
· Decide the notice period for your alerts
· Alert calendar
· Automatic notifications: contract end, contract renewal, rental updates, visits, end of services,...
Alert types:
· Contract and reservation start alerts
· End of contract notice
· Rental rent update alerts
· Contracted services alerts
· Non-payment and payment delay alerts
· Supplier management alerts
Calendars
Rentger offers data visualization functionalities in calendars and its integration with your favorite calendar
· Date dashboard
· Alert calendar
· Integrated with Google Calendar, Outlook and Microsoft 365
· iCal